{"id":3957,"date":"2025-11-18T13:42:31","date_gmt":"2025-11-18T13:42:31","guid":{"rendered":"https:\/\/stygianhc.com\/?page_id=3957"},"modified":"2025-11-22T08:58:04","modified_gmt":"2025-11-22T08:58:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/stygianhc.com\/index.php\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.5)&#8221; background_image=&#8221;https:\/\/stygianweb.transpac-systems.com\/wp-content\/uploads\/2024\/07\/pexels-samuel-wolfl-628277-1427541.jpg&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;20px||20px||true|false&#8221; custom_padding_tablet=&#8221;30px||30px||true|false&#8221; custom_padding_phone=&#8221;20px||20px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Source Sans Pro|600||on|||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;40px&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;30px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMj4iLCJhZnRlciI6IjwvaDI+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;30px||30px||false|false&#8221; custom_padding_phone=&#8221;20px||10px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; max_width=&#8221;1280px&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|3%|25px||false|false&#8221; custom_padding_tablet=&#8221;|0%|0px||false|false&#8221; custom_padding_phone=&#8221;|0%|0px||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; sticky_position=&#8221;top&#8221; sticky_offset_top=&#8221;40px&#8221; sticky_limit_bottom=&#8221;row&#8221; sticky_position_tablet=&#8221;none&#8221; sticky_position_phone=&#8221;none&#8221; sticky_position_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Source Sans Pro|700|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#FF384B&#8221; header_font_size=&#8221;80px&#8221; header_2_font=&#8221;Source Sans Pro|700|||||||&#8221; header_2_text_color=&#8221;#D63E2F&#8221; header_2_font_size=&#8221;40px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_margin_tablet=&#8221;||20px||false|false&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;50px&#8221; header_2_font_size_phone=&#8221;30px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Do You Have Questions?<\/h2>\n<p>[\/et_pb_text][et_pb_text ul_type=&#8221;none&#8221; ul_position=&#8221;inside&#8221; ul_item_indent=&#8221;1px&#8221; module_class=&#8221;faq-menu&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;DM Sans|600|||||||&#8221; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;-0.5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"#as\">\ud83c\udfe2 About Stygian<\/a><\/li>\n<li><a href=\"#wwd\">\u2699\ufe0f What We Do<\/a><\/li>\n<li><a href=\"#cc\">\ud83d\udcdc Certifications &amp; Contracts<\/a><\/li>\n<li><a href=\"#ti\">\ud83d\udcbb Technology &amp; Integration<\/a><\/li>\n<li><a href=\"#oc\">\ud83d\udcbc Ordering &amp; Contact<\/a><\/li>\n<li><a href=\"#pm\">\ud83d\udcb3 Payment Methods<\/a><\/li>\n<li><a href=\"#cs\">\ud83c\udf10 Customer Support<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;as&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#003348&#8243; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Source Sans Pro|600|||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>\ud83c\udfe2 About Stygian<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#D63E2F&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#D63E2F&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro|600|||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; body_ul_item_indent=&#8221;30px&#8221; body_link_font=&#8221;|600|||||||&#8221; body_link_text_color=&#8221;#D63E2F&#8221; custom_margin=&#8221;||||false|false&#8221; toggle_font_size_tablet=&#8221;20px&#8221; toggle_font_size_phone=&#8221;18px&#8221; toggle_font_size_last_edited=&#8221;on|phone&#8221; custom_css_toggle=&#8221;margin-bottom:15px !Important;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(214,62,47,0.27)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;xxx&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Who is Stygian?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Stygian is a California-certified Small Business specializing in Facilities Maintenance (MRO) supplies, construction materials, and labor services. Founded in 2020 and based in Oakland, CA, we support corporate, commercial, healthcare, higher education, and government customers across the U.S. Through AI-driven technology and seamless eProcurement integration, we simplify processes, cut costs, and deliver customized supply chain solutions.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Our Mission Statement?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]At Stygian, our mission is to optimize facility management through cutting-edge technology solutions that enhance operational efficiency, and empower facilities professionals. We are committed to driving intelligent automation, reducing operational friction, and creating scalable systems that mesh with current and future smart technology and procurement systems..[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=&#8221;wwd&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#003348&#8243; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Source Sans Pro|600|||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;60px||||false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>\u2699\ufe0f What We Do<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#D63E2F&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#D63E2F&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro|600|||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; body_ul_item_indent=&#8221;30px&#8221; body_link_font=&#8221;|600|||||||&#8221; body_link_text_color=&#8221;#D63E2F&#8221; custom_margin=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; toggle_font_size_tablet=&#8221;20px&#8221; toggle_font_size_phone=&#8221;18px&#8221; toggle_font_size_last_edited=&#8221;on|phone&#8221; custom_css_free_form=&#8221;selector ul{||margin-top:10px !Important;||}&#8221; custom_css_toggle=&#8221;margin-bottom:15px !Important;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(214,62,47,0.27)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;xxx&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What services does Stygian provide?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Stygian offers a full range of procurement and facility support services, including:<\/p>\n<ul>\n<li><strong>MRO &amp; Facility Maintenance Products \u2013<\/strong> Access to 2.5M+ catalog items from our supplier network.<\/li>\n<li><strong>eProcurement &amp; Technology Solutions \u2013<\/strong> Seamless integration with platforms like Jaggaer, Coupa, and Oracle to streamline workflows.<\/li>\n<li><strong>Construction Materials &amp; Equipment \u2013<\/strong> Sourcing and delivery tailored to project needs.<\/li>\n<li><strong>Labor Services \u2013<\/strong> On-site support such as custodial, maintenance, and facility operations.<\/li>\n<li><strong>Customer Service Support \u2013<\/strong> Responsive assistance with quotes, orders, and sourcing requests from real people focused on providing the best experience.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What types of products does Stygian carry?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Stygian carries over 2.3 million products to support facility and operational needs, including:<\/p>\n<ul>\n<li><strong>MRO &amp; Facility Supplies<\/strong> \u2013 Cleaning, HVAC, plumbing, electrical, safety.<\/li>\n<li><strong>Construction &amp; Industrial<\/strong> \u2013 Tools, raw materials, welding, machining, material handling.<\/li>\n<li><strong>Office &amp; Commercial<\/strong> \u2013 Office supplies, furniture, lighting, electronics, appliances.<\/li>\n<li><strong>Specialty &amp; Other<\/strong> \u2013 Fleet maintenance, outdoor equipment, lab supplies, security.<\/li>\n<\/ul>\n<p>\ud83d\udc49 For a full list, download our <a href=\"https:\/\/lnkd.in\/gaid2xgF.\" target=\"_blank\" rel=\"noopener\">[Product Line Card PDF]<\/a><br \/>\ud83d\udc49 Need something specific? Contact us.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Who are Stygian\u2019s customers?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Stygian serves a wide range of organizations across the United States, including:<\/p>\n<ul>\n<li><strong>Higher Education<\/strong> \u2013 UC Berkeley, UC San Francisco, UCLA, and more.<\/li>\n<li><strong>Government &amp; Public Agencies<\/strong> \u2013 State of California departments, Caltrans, CHP, CalVet, and others.<\/li>\n<li><strong>Healthcare<\/strong> \u2013 Hospitals, clinics, and healthcare networks.<\/li>\n<li><strong>Corporate &amp; Commercial<\/strong> \u2013 Businesses seeking streamlined procurement and facility support through integrated purchasing systems.<\/li>\n<li><strong>Small Businesses<\/strong> \u2013 We also partner with and support other small businesses, helping them access larger procurement systems and grow alongside enterprise suppliers.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=&#8221;cc&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#003348&#8243; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Source Sans Pro|600|||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;60px||||false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>\ud83d\udcdc Certifications &amp; Contracts<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#D63E2F&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#D63E2F&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro|600|||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; body_ul_item_indent=&#8221;30px&#8221; body_link_font=&#8221;|600|||||||&#8221; body_link_text_color=&#8221;#D63E2F&#8221; custom_margin=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; toggle_font_size_tablet=&#8221;20px&#8221; toggle_font_size_phone=&#8221;18px&#8221; toggle_font_size_last_edited=&#8221;on|phone&#8221; custom_css_toggle=&#8221;margin-bottom:15px !Important;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(214,62,47,0.27)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;xxx&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is Stygian a certified Small Business?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]Yes. Stygian is a <strong>State of California Certified Small Business<\/strong> (Certification #2020809) listed in <strong>Cal eProcure<\/strong>, which allows our customers to receive <strong>Small Business credit<\/strong> toward their purchasing goals.<\/p>\n<ul>\n<li>We also hold a <strong>State of California LPA Contract (7-25-51-02.15)<\/strong>, enabling State, local government, and education agencies to purchase directly from Stygian without additional bidding.<\/li>\n<li><strong>Fair &amp; Reasonable Pricing<\/strong> \u2013 Stygian can provide competitive quotes for State of California agencies for purchases up to $10,000, through the fair and reasonable evaluation process.<\/li>\n<li>Stygian accepts <strong>Cal-Card purchases<\/strong>, providing a convenient and compliant payment option for State of California agency buyers using Cal-Card as their payment method.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What certifications does Stygian hold?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Stygian is a certified Small and Minority-Owned Business with multiple state, federal, and partner certifications, including Cal eProcure, GSA Federal, Supplier Gateway, DGS LPA Contracts, and Omnia Partners. \ud83d\udc49 For full certification details and verification links, please visit our <a href=\"https:\/\/stygianhc.com\/index.php\/contracts-and-certifications\/\" target=\"_blank\" rel=\"noopener\">[Certificates Page].<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is a Grainger Distributor Alliance Partner?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]As a Grainger Distributor Alliance Partner, Stygian works directly with Grainger to fulfill orders, provide contract pricing, and support customer procurement programs. This partnership ensures a seamless purchasing experience while providing Tier 1 Small Business credit to meet small business spending goals and mandates.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is an LPA?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Leveraged Procurement Agreements are pre-negotiated state contracts that eliminate the need for repetitive bidding. They allow State Agencies to buy goods directly, quickly, compliantly, and at competitive pricing. Stygian\u2019s LPA is based on a NASPO Cooperative contract. For more information about Stygian\u2019s LPA visit Cal e-Procure. Stygian is an Authorized Reseller that provides Grainger items through the Leveraged Procurement Agreement (LPA) #7-25-51-02.15 and we\u2019re ready to help you simplify purchasing![\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=&#8221;ti&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#003348&#8243; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Source Sans Pro|600|||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;60px||||false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>\ud83d\udcbb Technology &amp; Integration<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#D63E2F&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#D63E2F&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro|600|||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; custom_margin=&#8221;||||false|false&#8221; toggle_font_size_tablet=&#8221;20px&#8221; toggle_font_size_phone=&#8221;18px&#8221; toggle_font_size_last_edited=&#8221;on|phone&#8221; custom_css_toggle=&#8221;margin-bottom:15px !Important;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(214,62,47,0.27)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;xxx&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do we work with existing procurement platforms?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes. Stygian\u2019s technology connects directly with leading eProcurement systems such as <strong>Jaggaer, Coupa, Oracle, and SAP Ariba<\/strong>. Stygian provides flexible and customized solutions that are designed for each customer\u2019s unique requirements. Our integrations streamline catalog access, automate quoting, and simplify order processing\u2014making procurement faster, more accurate, and fully Small Business compliant.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=&#8221;oc&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#003348&#8243; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Source Sans Pro|600|||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;60px||||false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>\ud83d\udcbc Ordering &amp; Contact<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#D63E2F&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#D63E2F&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro|600|||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; body_link_font=&#8221;|600|||||||&#8221; body_link_text_color=&#8221;#D63E2F&#8221; custom_margin=&#8221;||||false|false&#8221; toggle_font_size_tablet=&#8221;20px&#8221; toggle_font_size_phone=&#8221;18px&#8221; toggle_font_size_last_edited=&#8221;on|phone&#8221; custom_css_toggle=&#8221;margin-bottom:15px !Important;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(214,62,47,0.27)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;xxx&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I request a quote from Stygian?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>We make it easy by offering multiple ways to request a quote. Whether you prefer using our online <a href=\"https:\/\/stygianhc.com\/index.php\/contact\/\">form<\/a>, send us an email at sales@stygianhc.com, or give us a call. Our team will be happy to put together a personalized quote for you right away.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I place an order?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]You can email your purchase order to sales@stygianhc.com, or place it through your organization\u2019s procurement system. However you choose, our team will confirm your order promptly and keep you updated until delivery.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I contact Stygian?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span>\ud83d\udcde <\/span><b>Call us:<\/b><span> 833-789-4426<\/span><span><br \/><\/span><span>\u2709\ufe0f <\/span><b>Email us:<\/b><span> sales@stygianhc.com<\/span><span><br \/><\/span><span>\ud83c\udf10 <\/span><b>Visit us:<\/b><a href=\"http:\/\/www.stygianhc.com\"> <span>www.stygianhc.com<\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Who are Stygian\u2019s Account Managers?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Stygian provides dedicated regional support:<br \/><strong><\/strong><\/p>\n<ul>\n<li><strong>Inside Sales &amp; Operations<\/strong><br \/>\ud83d\udcde (833) 789-4426<br \/>\u2709\ufe0f <a href=\"mailto:sales@stygianhc.com\">sales@stygianhc.com<\/a><\/li>\n<li><strong>Southern California \u2013 Mirlyk Herrera, Account Manager<\/strong><br \/>\ud83d\udcde (619) 432-2675<br \/>\u2709\ufe0f <a href=\"mailto:mirlyk@stygianhc.com\">mirlyk@stygianhc.com<\/a><\/li>\n<li><strong>Northern California \u2013 Rachel Lucas, Account Manager<\/strong><br \/>\ud83d\udcde (707) 641-5122<br \/>\u2709\ufe0f <a href=\"mailto:rachel@stygianhc.com\">rachel@stygianhc.com<\/a><\/li>\n<\/ul>\n<p>\ud83d\udc49 Contact them directly for quotes, orders, or procurement support.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=&#8221;pm&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#003348&#8243; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Source Sans Pro|600|||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;60px||||false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>\ud83d\udcb3 Payment Methods<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#D63E2F&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#D63E2F&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro|600|||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; body_link_font=&#8221;|600|||||||&#8221; body_link_text_color=&#8221;#D63E2F&#8221; custom_margin=&#8221;||||false|false&#8221; toggle_font_size_tablet=&#8221;20px&#8221; toggle_font_size_phone=&#8221;18px&#8221; toggle_font_size_last_edited=&#8221;on|phone&#8221; custom_css_toggle=&#8221;margin-bottom:15px !Important;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(214,62,47,0.27)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;xxx&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you accept purchase orders?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes. Stygian accepts purchase orders from approved customers, agencies, and institutions.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you accept credit cards?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes. We accept all major credit cards, including Cal-Card for public sector purchases.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Which payment methods do you accept?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]We accept credit cards, ACH transfers, Purchase Orders, checks and payments through organizational procurement systems. If your organization has specific payment requirements, our team will work with you to make the process seamless.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text module_id=&#8221;cs&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_color=&#8221;#003348&#8243; header_2_font_size=&#8221;36px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_3_font=&#8221;Source Sans Pro|600|||||||&#8221; header_3_text_color=&#8221;#000000&#8243; header_3_font_size=&#8221;24px&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;60px||||false|false&#8221; custom_padding_tablet=&#8221;30px||||false|false&#8221; custom_padding_phone=&#8221;30px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_3_font_size_tablet=&#8221;24px&#8221; header_3_font_size_phone=&#8221;22px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>\ud83c\udf10 Customer Support<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#D63E2F&#8221; open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;RGBA(255,255,255,0)&#8221; toggle_icon=&#8221;&#x33;||divi||400&#8243; icon_color=&#8221;#D63E2F&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;26px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#000000&#8243; toggle_font=&#8221;Source Sans Pro|600|||||||&#8221; toggle_font_size=&#8221;20px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.6em&#8221; body_link_font=&#8221;|600|||||||&#8221; body_link_text_color=&#8221;#D63E2F&#8221; toggle_font_size_tablet=&#8221;20px&#8221; toggle_font_size_phone=&#8221;18px&#8221; toggle_font_size_last_edited=&#8221;on|phone&#8221; toggle_line_height_last_edited=&#8221;off|phone&#8221; custom_css_toggle=&#8221;margin-bottom:15px !Important;&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;rgba(214,62,47,0.27)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;xxx&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:none;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Does Stygian offer customer service in languages other than English?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes! Our multilingual customer service team supports clients in English, Spanish, and Mandarin, both via email and over the phone. We believe language should never be a barrier to great service, so we ensure clear and effective communication for all our customers.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why should I order through Stygian?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]By ordering through Stygian, you\u2019re not only supporting a local certified small business, you\u2019re also helping your organization earn valuable Tier 1 small business credit. We offer flexibility, customized service, and quick responsiveness, along with competitive pricing, multilingual support, and a deep understanding of procurement processes across universities, healthcare systems, and state agencies.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is your return policy?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Please see our <a href=\"https:\/\/stygianhc.com\/index.php\/purchasing-terms-conditions\/\">Purchasing Terms &amp; Conditions page.<\/a><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do You Have Questions? \ud83c\udfe2 About Stygian \u2699\ufe0f What We Do \ud83d\udcdc Certifications &amp; Contracts \ud83d\udcbb Technology &amp; Integration \ud83d\udcbc Ordering &amp; Contact \ud83d\udcb3 Payment Methods \ud83c\udf10 Customer Support \ud83c\udfe2 About StygianYour content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3957","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/pages\/3957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/comments?post=3957"}],"version-history":[{"count":34,"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/pages\/3957\/revisions"}],"predecessor-version":[{"id":4042,"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/pages\/3957\/revisions\/4042"}],"wp:attachment":[{"href":"https:\/\/stygianhc.com\/index.php\/wp-json\/wp\/v2\/media?parent=3957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}