FAQS
Do You Have Questions?
🏢 About Stygian
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Who is Stygian?
Stygian is a California-certified Small Business specializing in Facilities Maintenance (MRO) supplies, construction materials, and labor services. Founded in 2020 and based in Oakland, CA, we support corporate, commercial, healthcare, higher education, and government customers across the U.S. Through AI-driven technology and seamless eProcurement integration, we simplify processes, cut costs, and deliver customized supply chain solutions.
Our Mission Statement?
⚙️ What We Do
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What services does Stygian provide?
Stygian offers a full range of procurement and facility support services, including:
- MRO & Facility Maintenance Products – Access to 2.5M+ catalog items from our supplier network.
- eProcurement & Technology Solutions – Seamless integration with platforms like Jaggaer, Coupa, and Oracle to streamline workflows.
- Construction Materials & Equipment – Sourcing and delivery tailored to project needs.
- Labor Services – On-site support such as custodial, maintenance, and facility operations.
- Customer Service Support – Responsive assistance with quotes, orders, and sourcing requests from real people focused on providing the best experience.
What types of products does Stygian carry?
Stygian carries over 2.3 million products to support facility and operational needs, including:
- MRO & Facility Supplies – Cleaning, HVAC, plumbing, electrical, safety.
- Construction & Industrial – Tools, raw materials, welding, machining, material handling.
- Office & Commercial – Office supplies, furniture, lighting, electronics, appliances.
- Specialty & Other – Fleet maintenance, outdoor equipment, lab supplies, security.
👉 For a full list, download our [Product Line Card PDF]
👉 Need something specific? Contact us.
Who are Stygian’s customers?
Stygian serves a wide range of organizations across the United States, including:
- Higher Education – UC Berkeley, UC San Francisco, UCLA, and more.
- Government & Public Agencies – State of California departments, Caltrans, CHP, CalVet, and others.
- Healthcare – Hospitals, clinics, and healthcare networks.
- Corporate & Commercial – Businesses seeking streamlined procurement and facility support through integrated purchasing systems.
- Small Businesses – We also partner with and support other small businesses, helping them access larger procurement systems and grow alongside enterprise suppliers.
📜 Certifications & Contracts
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Is Stygian a certified Small Business?
- We also hold a State of California LPA Contract (7-25-51-02.15), enabling State, local government, and education agencies to purchase directly from Stygian without additional bidding.
- Fair & Reasonable Pricing – Stygian can provide competitive quotes for State of California agencies for purchases up to $10,000, through the fair and reasonable evaluation process.
- Stygian accepts Cal-Card purchases, providing a convenient and compliant payment option for State of California agency buyers using Cal-Card as their payment method.
What certifications does Stygian hold?
Stygian is a certified Small and Minority-Owned Business with multiple state, federal, and partner certifications, including Cal eProcure, GSA Federal, Supplier Gateway, DGS LPA Contracts, and Omnia Partners. 👉 For full certification details and verification links, please visit our [Certificates Page].
What is a Grainger Distributor Alliance Partner?
What is an LPA?
💻 Technology & Integration
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Do we work with existing procurement platforms?
Yes. Stygian’s technology connects directly with leading eProcurement systems such as Jaggaer, Coupa, Oracle, and SAP Ariba. Stygian provides flexible and customized solutions that are designed for each customer’s unique requirements. Our integrations streamline catalog access, automate quoting, and simplify order processing—making procurement faster, more accurate, and fully Small Business compliant.
💼 Ordering & Contact
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How can I request a quote from Stygian?
We make it easy by offering multiple ways to request a quote. Whether you prefer using our online form, send us an email at sales@stygianhc.com, or give us a call. Our team will be happy to put together a personalized quote for you right away.
How do I place an order?
How do I contact Stygian?
📞 Call us: 833-789-4426
✉️ Email us: sales@stygianhc.com
🌐 Visit us: www.stygianhc.com
Who are Stygian’s Account Managers?
Stygian provides dedicated regional support:
- Inside Sales & Operations
📞 (833) 789-4426
✉️ sales@stygianhc.com - Southern California – Mirlyk Herrera, Account Manager
📞 (619) 432-2675
✉️ mirlyk@stygianhc.com - Northern California – Rachel Lucas, Account Manager
📞 (707) 641-5122
✉️ rachel@stygianhc.com
👉 Contact them directly for quotes, orders, or procurement support.
💳 Payment Methods
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Do you accept purchase orders?
Do you accept credit cards?
Which payment methods do you accept?
🌐 Customer Support
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Does Stygian offer customer service in languages other than English?
Why should I order through Stygian?
What is your return policy?
Please see our Purchasing Terms & Conditions page.
